Shipping & Delivery Information

How long does it take to dispatch my order?

Once you place your order, please allow 1-2 business days for it to be dispatched.

Please note that we only ship on business days (Monday to Friday). If you order after 4 p.m. on Friday or over the weekend, we'll ship it out the following Monday.

Once your order has been dispatched, you will receive a confirmation email with your tracking details. If you haven't received this email, please check your spam or junk folder, as it may end up there.

How long does shipping take?

Once you place your order, please allow 1-2 business days for it to be dispatched.

Please note that we only ship on business days (Monday to Friday). If you order after 4 p.m. on Friday or over the weekend, we'll ship it out the following Monday.

The following shipping estimates are based on average shipping times across these services and are not guaranteed.

USA

Standard (2-3 Business Days)
Expedited (1-2 Business Days)

UK

Standard (2-3 Business Days)
Expedited (1-2 Business Days)

Canada

Standard (2-3 Business Days)
Expedited (1-2 Business Days)

Australia

Standard (2-3 Business Days)
Expedited (1-2 Business Days)

How much does shipping cost?

Delivery costs are determined by your order's weight, chosen delivery method, and location. To get an accurate delivery cost for your order, please add your selected products to the cart and head to the checkout, where you will see the delivery charges and estimated shipping times.

We ship worldwide from either our UK, US or EU warehouses.

International orders (excluding the above locations) may be subject to duties, fees, and import taxes. Please see more information below.

Do you offer free shipping?

We do!

We have the following offers:

  • Free UK shipping over £40
  • Free US shipping over $75
  • Free European shipping over €100

Add your products to your cart and proceed to the checkout, where the discount will be automatically applied.

Do you ship to my country?

We offer fully tracked and secure worldwide shipping, with all orders dispatched within 1-2 business days.

Unfortunately, if you can't see your country at checkout, this option is not currently available. We apologize for any inconvenience and hope to offer it again soon.

Do I have to pay customs fees?

There's no duty to pay for orders within the United Kingdom, the European Union and the United States of America. For anywhere else, duty is collected per that country's customs regulations.

All our deliveries are sent using tracked services. This means you'll be able to see the most up-to-date information on your order after it's been dispatched. If duty is payable, the customs department at the destination country will notify you.

These costs are all determined by your local customs authority and must be paid to your local courier or government agency to ensure you receive your order.

FacingFears does not collect these fees, which may be charged before, on, or after delivery. They are the sole responsibility of the customer.

For more details, please check your local customs authority's website.